Return and Refund Policy
Return & Refund Policy
We want you to be satisfied with your purchase. While we do not guarantee returns or refunds, customers may contact us to request one within 30 days of receiving their item.
To request a return or refund, please email us at virajm9405@gmail.com with your order details, reason for the request, and any supporting photos or information if applicable.
To be considered eligible for a return, items should be:
- In the same condition as received
- Unworn or unused
- With tags attached
- In the original packaging
- Accompanied by proof of purchase or receipt
Please note that submitting a request does not guarantee approval. We reserve the right to approve or decline any return, refund, or exchange request at our sole discretion.
If a return request is approved, we will provide instructions on how and where to send your item. Returns sent without prior authorization will not be accepted.
Return Address: [INSERT RETURN ADDRESS]
Damages & Issues
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will review the issue and determine an appropriate resolution.
Non-Returnable Items
Certain items are not eligible for return or refund, including:
- Perishable goods
- Custom or personalized products
- Personal care products
- Hazardous materials, flammable liquids, or gases
- Sale items
- Gift cards
If you have questions about a specific item, please contact us before purchasing.
Exchanges
Exchanges are not guaranteed. If approved, the fastest way to receive a different item is to place a new order after your original return request has been processed.
European Union 14-Day Cooling Off Period
If your order is shipped to the European Union, you may have the legal right to cancel or return your order within 14 days of delivery for any reason and without justification, subject to applicable laws and item eligibility requirements.
Refund Processing
If a refund request is approved, refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
For any questions regarding returns, refunds, or exchanges, contact us at virajm9405@gmail.com.